FAQ

Frequently Asked Questions

Where do we ship to?

We ship to: Peninsular Spain, Balearic Islands, AUSTRIA, BELGIUM, FRANCE, GERMANY, LUXEMBOURG, NETHERLANDS, DENMARK, ITALY, BULGARIA, CROATIA, CZECH REP. CZECH REPUBLIC, ESTONIA, FINLAND, GREECE, HUNGARY, LATVIA, LITHUANIA, POLAND, ROMANIA, SLOVAKIA, SLOVENIA, SWEDEN, CYPRUS, MALTA, PORTUGAL, UNITED STATES (EXCEPT: AL, KY, MS, UT)

Other countries? Send us an email

Transit time

Peninsular Spain: 48 / 72h

Balearic Islands: 4-10 days

Europe: 1-2 weeks

United States: 4-6 weeks

Direct route Province of Barcelona or Tarragona: We make this delivery by our own means and we usually do it about 4 times a year, so it can take more than 1 month to bring Cava. If you are in no hurry, select this method and we will contact you indicating the next delivery date.

Shipping cost

The cost of shipping is calculated at checkout, depending on the weight and destination.

Orders in mainland Spain with more than 24 bottles, free shipping.

Losses and Breakages

Cava is shipped with a box designed to prevent breakage. However, there may be accidents that can damage the bottles.

Your shipment is 100% insured. If there is a break or is lost, the order will be replaced at no cost.

Specific delivery date and time

If you need the delivery to take place within a specified time slot or would like to leave a comment, please indicate in the comments.

What if I'm out?

In this case the carrier will call you or leave a note to make the next attempt.

Payment Methods

Credit Card: Redsys Gateway 100% secure.
Bank Wire: You will indicated how to do this by clicking on this payment method.

I don't remember the password

You can click here to retrieve it or contact us and we will provide a new one.

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